Refund Policy

Refunds may be provided for eligible orders according to our Return, Cancellation, and Refund policies.

If a refund is approved, the refund amount will normally be processed through the original payment method or another suitable method, depending on the payment provider and circumstances.

Refund processing time may vary depending on the payment method and banking/payment service provider.

Refunds may not be available for products that are not eligible for return, products damaged due to customer misuse, or cases where the applicable return conditions are not fulfilled.

For any refund-related issue, customers should contact SHEALK customer support with their order details.